FAQ or "How Do I"...
Frequently Asked Questions
Yes, complete the Tour/Presentation Request form and send to the Department to schedule your tour.
Traffic accident victims should remember to exchange vehicle and insurance information with all parties involved at the scene of the accident. Forms are available on-line. Use this site to find out what to do if the other driver is uninsured or how to obtain a DMV insurance history.
You will need to call the Clackamas County Jail at 503-722-6777 or visit the Clackamas County Jail Inmate Roster page to query by name.
Contact the Clackamas County Communications Center (C-COM) at 503-655-8250 or visit their website to fill out the request online.
The Canby Police Department cannot provide an individual's complete State Criminal History report. Please contact the Oregon State Police.
You will need to complete a Ride-Along form and submit to the Department. See the Ride-Along Program page.
No. The Canby Police Department no longer offers Fingerprinting Services. Please contact Clackamas County Sheriff's Office to schedule an appointment by calling (503) 794-8072.
No, you must call Clackamas County Victim’s Assistance 503-655-8616 or the Clackamas Women’s Services 888-654-2288. You can visit the Clackamas County-End Domestic Violence for complete information.
See the Property & Evidence Unit page for information, or call the Evidence Technician at 503-266-0797.
See the Records Unit page for complete information or call Police Records at 503-266-1104.
You are encouraged to report the activity to the Traffic Unit. You can also put in a request for a Radar Trailer to be parked on your street. See the Traffic Unit page for contact information or call Police Records at 503-266-1104 to be referred to the Traffic Officer.
For information on child weights, heights and how to properly install child safety seats, call the Safety Seat Resource Center at 503-643-5620 or visit the Child Safety Seat Resource Center website.
To find information on helmet laws and the use of helmets, call 503-299-9999 or download the Motorcycle & Moped Driver Manual.
Cases involving criminal acts which appear to have some basis of solvability are referred to the Investigations Unit for further investigation. To inquire about your case, see the Investigations Unit page or call Police Records at 503-266-1104. If you know the Detective assigned to your case, you may call or e-mail the officer directly.
Sex Offender information is maintained and available through the Oregon State Police Sex Offender Unit.
To find information about bicycle law and requirements, see Canby Municipal Code 12.40 Bicycles, Skateboards, Scooters and Rollerblades.
City Ordinances cover many topics such as Noise, Abandoned Vehicles, Graffiti, Animals, Nuisances, and Business Licenses. See the Municipal Code on the City’s Website for this information.
If a patrol officer responded, your case number will be on the back of the officer's business card. If your car was towed, it will be on the tow form, and if property was taken for safekeeping or evidence, it will be on the property receipt you are issued. You can receive your case number by calling the Records Division at 503-266-1104. You will need to have basic information to assist in obtaining the case number such as: name, address, date of crime, and type of crime.
For more information on state laws for motor vehicles, call 503-299-9999 or visit the Oregon DMV website.
Traffic citations are processed through the City of Canby Municipal Court, located at the Canby Civic Building at 222 NE 2nd Ave, Canby OR 97013. For questions about traffic citations or the court process, check the Municipal Court page or call 503-266-4027.
Call the non-emergency dispatch number at 503-655-8211 to contact a police officer 24/7. You can also call the Code Compliance Officer during business office hours at 503-266-0735, however, calling dispatch is always the most efficient way of advising the department of the issue.
For information on studded tires, chain requirements and current road conditions, call 5-1-1 or visit the Traction Tires Section of the TripCheck website.
If the incident occurred in Canby you have several options. The most convenient method is to call our non-emergency number, 503-655-8211 and press 6 to reach a call taker at the Clackamas County Communications Center (C-COM). They will take your initial information, such as where the crime occurred, who was involved, name, address, telephone number and dispatch an officer to your business, home or other location.
You can also file a report by coming to the Canby Police Department at 1175 NW 3rd Avenue, and use the call box at the front of the building to dispatch an officer to the facility to assist you.
You should call the non-emergency line at 503-655-8211 and advise that you wish to speak to an officer. If you wish to speak to a specific officer, you can call the business office at 503-266-1104. Records Unit staff are available to assist you Monday through Friday, 8 am until 5 pm.
Daily information about what is happening in your neighborhood can be viewed on a third party website, CrimeReports.com. It lists calls for service by the Canby Police Department by location with a brief description of the type of call.
