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Utility Payments

The Finance Department's Utility Billing Section provides billing and collections administration for the City of Canby sewer and street maintenance fee. The Utility Billing clerk handles the billing, payment services, and maintenance of nearly 4,500 customer accounts. The monthly billing statements are mailed on the last business day of the month and are due by the 15th of the following month.

Xpress Bill Pay, the City’s online payment processor is having intermittent slowness on the payment site. At times the site may be down completely. The best time to make payments online is early mornings or in the evenings. If you are unable to make your utility payment online please call 503-266-0747 and leave a message. Our Utility staff will return your call and process your payment over the phone.

 

ON-LINE PAYMENTS

 

AUTO PAY

View your bill and pay online!

View your account information such as transaction history and account detail. You can even make a payment using a credit or debit card at xpressbillpay.com
This is a free service.
Auto Pay is a free automatic payment deduction from your checking, savings, or credit card account that makes paying your utility bill easier than ever. Follow this link to set up your auto pay with xpressbillpay.com

     
 

PAY BY PHONE

   

PAY IN PERSON

Pay Your Utility Bill 24/7!

Use Our New Interactive
Voice Response System!

Flyer with details
 
Civic Offices
222 NE 2nd Avenue
Canby, OR 97013


8 a.m.-5 p.m. Monday-Friday

DROP BOX

 

PAY BY MAIL

A payment drop box is located at

Cutsforth Thriftway:
225 NE 2nd Ave
Canby, Oregon 97013

There is an additional payment drop box located at the Civic Building/Library, 1st Floor, to the left of the elevator




City of Canby
c/o U.S Bank Lockbox
PO Box 5157
Portland, OR 97208-5157
DO NOT MAIL CASH
       
Contact Utility Billing Staff:

utilitybilling@canbyoregon.gov


503-266-0640
Monday thru Friday
8 a.m. to 5 p.m.
(After normal business hours, please leave message)

Last update: April 16, 2020

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